Last Updated: May 22, 2026

At Eterna Financial, protecting your personal and business information is a top priority. We use a combination of technical, administrative, and physical safeguards designed to help protect data from unauthorized access, misuse, disclosure, alteration, or destruction.

This page outlines the measures we take to maintain the security of our website, systems, and customer information.

Data Protection Measures

We implement industry-standard security practices that may include:

• Secure Socket Layer (SSL) encryption;
• Firewall and network protection systems;
• Secure data storage and restricted access controls;
• Employee access limitations based on business necessity;
• Ongoing monitoring for suspicious activity; and
• Internal security procedures and operational safeguards.

Sensitive information submitted through our website is transmitted using encrypted technology where applicable.

Secure Access

Access to customer data is limited to authorized personnel who require the information to perform operational, customer support, underwriting, or compliance-related functions.

We maintain internal procedures designed to reduce the risk of unauthorized access or disclosure.

Third-Party Providers

We may work with trusted third-party vendors, software providers, payment processors, analytics tools, and financial service partners. These providers may have access to limited information necessary to perform services on our behalf.

Where appropriate, we seek to work only with providers that maintain reasonable security standards and data protection practices.

Website Security

Our website is monitored and maintained to help detect vulnerabilities, malicious activity, unauthorized access attempts, and system abuse.

While we take commercially reasonable precautions to protect information, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

User Responsibility

You are responsible for maintaining the confidentiality of any login credentials, passwords, or account information associated with your use of our services.

We recommend that users:

• Use strong and unique passwords;
• Avoid sharing account credentials;
• Access services only through secure internet connections; and
• Notify us immediately of any suspected unauthorized activity.

Phishing and Fraud Awareness

Eterna Financial will never request sensitive information through unsecured channels or ask for confidential account details in unsolicited communications.

If you receive suspicious emails, phone calls, or messages claiming to represent our company, contact us directly before responding.

Reporting Security Concerns

If you believe you have discovered a vulnerability, security issue, or suspicious activity involving our website or services, please contact us immediately.

Eterna Financial
Email: admin@eternafinancial.com
Phone: (305) 874-0108

We review reported concerns as quickly as possible and take appropriate action when necessary.

Policy Updates

We may update this Security Policy periodically to reflect changes in technology, legal requirements, or business operations.

Updates will be posted on this page with a revised “Last Updated” date.

Related Policies

• Privacy Policy
• Terms & Conditions